SpinRollz Terms and Conditions

By accessing, registering on, or using the SpinRollz platform at spinrollz.onl — whether through a desktop browser, mobile browser, or the SpinRollz mobile app — you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions in full.

If you do not agree with any part of these terms, you should not create an account or use the platform. Continued use of SpinRollz after any updates to these terms constitutes your acceptance of the revised version. The most current version of these terms is always available on this page.

These terms apply to all visitors and registered users of SpinRollz regardless of the device or method used to access the platform.

To register and use SpinRollz, you must meet all of the following conditions:

• You are at least 18 years of age. SpinRollz is an adults-only platform and we take age restrictions seriously.
• You are accessing the platform from a jurisdiction where doing so is permitted under the laws applicable to you. It is your responsibility to verify this before registering.
• You are not acting on behalf of another person or entity when registering your account.
• You are not a current employee, contractor, or close family member of a SpinRollz employee where such participation would create a conflict of interest.

By creating an account, you represent and warrant that you meet all eligibility requirements stated above. SpinRollz reserves the right to carry out verification checks at any time.

To use the full features of SpinRollz, including making deposits and playing games, you need to register a player account. During registration you must provide accurate information including your name, date of birth, email address, and contact number. This information must match any identity documents you may be asked to provide later.

One account per person. Each individual may only hold one account on SpinRoll z. If you already have an account, you must not create a second one. If you have forgotten your login details, use the account recovery option rather than registering again. Accounts that are found to be duplicates will be closed and any balance may be forfeited.

You are responsible for keeping your login credentials — username, password, and any two-factor authentication codes — confidential. Do not share your account access with anyone else. SpinRollz will not be held responsible for losses resulting from unauthorised access to your account where you have failed to keep your credentials secure.

SpinRollz reserves the right to request identity verification documents at any stage — including at registration, before processing a withdrawal, or during a routine compliance review. Acceptable documents typically include a national identity card, passport, or a recent utility bill for address confirmation.

SpinRollz accepts deposits in Pakistani Rupees (PKR) only. The following payment methods are supported for deposits:

• JazzCash — instant processing directly from your JazzCash mobile wallet
• Easypaisa — instant processing from your Easypaisa account
• Raast — Pakistan's interbank instant payment system
• Bank Transfer — standard transfer from your bank account
• Debit and credit cards — where supported by your card issuer
• Other mobile wallets — as listed on the Deposit page at the time of transaction

Minimum and maximum deposit amounts are displayed at the time of each transaction and may vary by payment method. Deposits are generally credited to your SpinRollz balance instantly or within a few minutes. If a deposit does not appear within 30 minutes, contact support with your transaction reference number.

All funds deposited must come from payment methods registered in your own name. SpinRollz does not accept deposits from third-party accounts. Deposits made from accounts belonging to another person will be returned and the depositing account may be reviewed.

Withdrawals are processed back to the same payment method used for your most recent deposit where possible. This policy is in place to maintain financial integrity and prevent misuse of the platform.

To request a withdrawal:

• Your account must be fully verified — identity documents submitted and confirmed.
• Any active wagering requirements attached to bonus funds must be met before bonus-derived winnings can be withdrawn.
• The requested amount must meet the minimum withdrawal threshold displayed in your account dashboard at the time of the request.

Withdrawal processing times vary by payment method. JazzCash and Easypaisa withdrawals are typically processed quickly. Bank transfers and Raast may take additional time depending on banking hours and interbank processing schedules. Specific timeframes are displayed on the Withdrawal page.

SpinRollz reserves the right to request supporting documentation before processing any withdrawal, particularly for larger amounts or where an account has not previously undergone full verification. This is standard practice in the industry and exists to protect both the player and the platform.

SpinRollz offers a range of bonuses and promotional offers to registered players, including welcome bonuses, reload bonuses, free spins, and tournament prize pools denominated in PKR. All bonuses are subject to specific terms that are presented clearly at the point of claiming the offer.

General bonus rules that apply across all offers unless a specific promotion states otherwise:

• Wagering requirements must be completed before bonus-derived winnings can be converted to withdrawable cash. The wagering multiplier is stated in each offer's individual terms.
• Eligible games for wagering are listed in the bonus terms. Contributions towards wagering requirements vary by game type — for example, some game categories may contribute at a lower percentage than slots.
• Expiry dates apply to all bonuses. If you do not meet the wagering requirements within the stated timeframe, the bonus and any winnings generated from it will be removed from your account automatically.
• Maximum bet limits apply while playing with an active bonus. Placing bets above the stated maximum while a bonus is active may result in the bonus and associated winnings being voided.
• Bonuses are intended for personal recreational use only. Using bonuses in a systematic or coordinated way to guarantee profit — including bonus abuse, arbitrage, or collusion — is prohibited.

SpinRollz reserves the right to modify, suspend, or withdraw any promotion at any time. Where a promotion is withdrawn after a player has already claimed it, the terms in place at the time of claiming will continue to apply to that player's active bonus.

All games available on SpinRollz — including slots, fish games, live casino tables, and sports betting markets — are supplied by third-party game providers and operated using certified Random Number Generator (RNG) technology or live dealer infrastructure, depending on the game type.

SpinRollz does not alter the RTP (Return to Player) or volatility settings of any game beyond what the provider has certified. The RTP and volatility information for each slot title is available in the in-game information panel.

In the event of a technical malfunction during gameplay:

• Any bets placed during a confirmed technical fault are void and the staked amount will be returned to your account balance.
• Winnings generated as a result of an obvious error, display glitch, or software malfunction are not valid and will not be paid out.
• SpinRollz will investigate reported malfunctions and communicate outcomes to affected players.

For live casino games, the result declared by the live dealer at the close of each round is final. In sports betting, results are settled in accordance with the official result of the relevant sporting event as reported by the recognised governing body.

The following actions are strictly prohibited on SpinRollz. Engaging in any of these behaviours will result in account suspension, forfeiture of funds, and may be reported to relevant authorities where applicable:

• Creating more than one account, whether under your own name or using a different identity
• Providing false, misleading, or unverifiable identity information during registration or verification
• Using payment methods that do not belong to you or are not registered in your name
• Exploiting bugs, errors, or unintended software behaviours for financial gain
• Coordinating with other players to manipulate game outcomes, including chip-dumping in poker formats or collusion in live games
• Using automated software, bots, scripts, or AI tools to interact with the platform in place of a human player
• Engaging in or facilitating money laundering or any other financial crime through the platform
• Bonus abuse — including but not limited to systematically exploiting promotional offers through multiple accounts or coordinated play
• Accessing the platform for the purpose of gathering competitive intelligence or reverse-engineering its systems

SpinRollz maintains the right to monitor accounts for unusual activity and to take immediate action — including freezing funds — where prohibited conduct is suspected. Players will be given an opportunity to respond before a final determination is made in most cases, except where immediate action is required to prevent ongoing harm.

SpinRollz may suspend or permanently close your account under the following circumstances:

• You have breached these Terms and Conditions
• We are unable to verify your identity or age within a reasonable timeframe
• We have reasonable grounds to believe fraudulent activity or money laundering is occurring through your account
• You request closure of your own account, including through the self-exclusion tool
• Your account has been inactive for an extended period as defined in our dormancy policy

Where an account is closed due to a breach of these terms, any balance remaining — including deposits and winnings — may be withheld pending investigation. Where closure is due to your own request or inactivity, your available PKR balance will be returned to you after any applicable administration process is complete.

SpinRollz is committed to providing a gaming environment where players can enjoy themselves without it negatively affecting their day-to-day lives. Gaming on SpinRollz is intended to be entertainment — not a source of income, and not something that should be pursued in a state of financial stress.

The following responsible gaming tools are available to every registered player directly from the account dashboard:

• Deposit Limits — set a daily, weekly, or monthly cap on how much PKR you can deposit. Takes effect immediately once confirmed.
• Loss Limits — define the maximum you are comfortable losing within a set period. The platform will pause your activity automatically once that threshold is reached.
• Session Time Reminders — receive notifications after you have been playing for a set duration so you can take regular breaks.
• Self-Exclusion — take a break from the platform for a defined period (minimum 24 hours) or request permanent self-exclusion. Once activated, self-exclusion cannot be reversed until the chosen period has elapsed.

If you believe your gaming is becoming problematic, we encourage you to use these tools proactively. You can also reach out to our support team at [email protected] for guidance on applying the right restrictions for your situation.

More information on all responsible gaming features is available on the Responsible Gaming page.

All content on the SpinRollz platform — including but not limited to the brand name, logo, website design, written content, game lobby interface, graphics, promotional materials, and software — is the intellectual property of SpinRollz or its licensed content providers.

You may not copy, reproduce, distribute, modify, or create derivative works from any SpinRollz content without prior written permission. Game content and assets belong to the respective game providers and are subject to their own intellectual property protections.

Using the SpinRollz name, logo, or brand assets in any marketing, social media, or promotional context without explicit written authorisation is prohibited.

SpinRollz provides the platform on an "as available" basis. While we make every reasonable effort to maintain uptime and a consistent gaming experience, we cannot guarantee that the platform will be available at all times without interruption, error, or delay.

To the extent permitted, SpinRollz will not be liable for:

• Financial losses arising from technical interruptions, game malfunctions, or connectivity issues beyond our reasonable control
• Losses arising from your failure to keep your account credentials secure
• Third-party payment processing delays or errors that are outside SpinRollz's direct control
• Any indirect, consequential, or special damages arising from your use of or inability to use the platform

Nothing in these terms limits SpinRollz's liability for fraud, gross negligence, or any other matter where limitation of liability is not permitted by applicable law.

SpinRollz reserves the right to update or modify these Terms and Conditions at any time. When material changes are made, we will update the "Last updated" date at the top of this page and, where practical, notify registered players via email or an in-platform notification.

It is your responsibility to check these terms periodically. Continued use of the SpinRollz platform after changes are posted constitutes acceptance of the updated terms. If you do not agree with any changes, you should stop using the platform and may request account closure by contacting support.

If you have any questions about these Terms and Conditions, or if you need clarification on any specific point, please reach out to the SpinRollz support team. We are available during Pakistan Standard Time business hours and will respond to enquiries as promptly as possible.